Shop

Delivery

What are my Shipping & Delivery options?

Pick-Up Point

While we don’t have a physical store just yet, you can easily pick up your order(s) at our pickup point in Port-Louis.

  • Monday to Friday – 10:00 – 16:00

     

  • Saturdays – 10:00 – 13:00

     

  • Sundays – Closed

NULivrer Delivery

To your home or workplace in 1–2 business days after order dispatch.

  • Rs.200

West Coast (Albion to Baie du Cap, incl. Chamarel): 2-3 business days.

Usually delivered between 10:00 – 18:00. 

No fixed time slots.

Postal Delivery

We post once a week by Mauritius Post

  • Rs.150

Delivery takes 3–5 business days after posting, so allow 1 to 2 weeks.

A tracking link will be provided after postage.

Delivery & Shipping Policy

We deliver anywhere in Mauritius, but not abroad. Choose pick-up in Port Louis (free), NULivrer courier (Rs.200) or postal delivery (Rs.150).

  • Timing: delivery times start once your order is ready. Need it by a date? Message us before you order.
  • Payment: orders are paid in full before they leave us. No cash on delivery.
  • Jewellery: NULivrer or pick-up only, never by post.
  • Lighters ships without fuel. Lighter fuel is pick-up only.

Pick-up & Drop-off Policy

This isn’t our shop, only our pick-up point:

Fibula Jewellery Co. Ltd, 42–44 corner Sir William Newton & Rémy Ollier Streets, Port Louis.

Monday to Friday 10:00–16:00, Saturday 10:00–13:00.

  • Collect: come once we’ve told you your order is ready.
  • Drop off: leave your item to be engraved here. We engrave it at our lab and let you know when it’s ready.

NULivrer Delivery Policy

To ensure fast and efficient service for everyone, NULivrer operates on a strict “pick-and-go” model.

Drivers will meet you at your home gate or the ground floor/reception of your office building. Please ensure you are reachable on the phone number provided at checkout, as drivers can only wait a maximum of 5 minutes before rescheduling for the next business day.

To facilitate a smooth delivery, your full name, delivery address, and phone number will be shared securely with NULivrer so the driver can contact you for a location pin.

Postal Delivery Policy

We send parcels anywhere in Mauritius by Mauritius Post

  • When: we post once a week, once your order is ready. Delivery takes 3–5 business days after posting, so allow 1 to 2 weeks in total.
  • Tracking: we send your tracking number by WhatsApp or email when the parcel is posted.
  • Where: small parcels come to your door. Larger ones may go to your nearest post office for you to collect.
  • One parcel: orders placed the same day to the same address travel together.
  • Not by post: jewellery goes by NULivrer or pick-up only.

Do we deliver internationally?

We do not offer international shipping.

What happens when my order is delayed?

If your order is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.